Situation
Manual legal operations create massive bottlenecks, fragmented information silos, and heavy administrative drag across attorneys and staff.
Intervention
Spearheaded a 12-person team to decouple the architecture. We unified case tracking, document handling, client access, and automated routing so the work could move rapidly through software instead of spreadsheets.
Architecture
- Headless .NET Core REST API layer deployed on Azure App Services
- React Native mobile application optimized for on-the-go legal workflows
- Two-way ETL pipeline and continuous synchronization with Salesforce Litify CMS
- Microservices architecture adhering to strict SOLID principles
Results
- Removed the manual process baseline entirely, allowing attorneys to operate securely from mobile devices.
- Significantly improved operational visibility and case resolution speed.
- Created a highly scalable, cloud-native foundation for all future legal operations.